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Your right to privacy and data security is a primary concern to Rainbow Light. (hereinafter referred to as "RL," "us," "we," "our," or the "Website"). That is because we base our business on the trust you place in us. That's why, when you visit www.rainbowlight.com or any other site owned and operated by RL, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site. This statement discloses the privacy guidelines for the entire Website. For more information about RL's privacy or information usage guidelines, contact us at [email protected].
RL only asks for specific types of personal information. In a few areas on our Website, we ask you to provide information that will enable us to enhance your site visit, or to follow up with you after your visit. It is completely optional for you to participate. For example, we request information from you when you:
1. Request information about our products 2. Place an order 3. Provide feedback in an online survey 4. Participate in a sweepstakes or other promotional offers 5. Request e-mail notification of your order status 6. Subscribe to our newsletter or mailing list to receive special offers.
In each of the instances above, we may ask for your name, e-mail address, phone number, address, customer preference information, credit card information, as well as other similar personal information that is needed to offer you the best service and products we can. If we ever ask for significantly different information we will inform you. In the case of newsletters, marketing materials or mailing lists, you will be able to "unsubscribe" at any time.
Agents and contractors of RL who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for RL. RL may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you. You can opt out of receiving further marketing from RL at any time. When you purchase online from RL, we will contact you by e-mail to confirm your order and to update you on the status if there is any difficulty in processing your order. We will send you information about our various products, or other products and services we feel may be of interest to you. Only RL (or agents working on behalf of RL and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time, you can easily opt-out of receiving further marketing from RL by contacting [email protected].
RL will not disclose your personal information to any outside organization for its use in marketing without your consent. Information regarding you, such as name, address, phone number, your order and the products you purchase ("Personal Information") will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your Personal Information may be shared with agents or contractors of RL for the purpose of performing services for RL.
RL wants to help you keep your personal information accurate. If any of your Personal Information changes, please advise us of those changes by contacting [email protected].
The online store at www.rainbowlight.com is designed to give you options concerning the privacy of your Personal Information.
We offer the industry standard security measures available through your browser using Secure Socket Layers (SSL) encryption. This powerful encryption technology is employed in all areas where your Personal Information is stored. You can check this security protection setting within your browser. For more information, contact your browser's publisher. To be sure you have the most protection available, download the latest version of today's most popular browsers, Microsoft Internet Explorer, FireFox, and Mozilla.
Your account information and order history are kept safely behind our firewall on separate servers in order to protect against hackers. In addition, access to your Personal Information is restricted within our company and its agents to provide additional security.
If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may place an order by phone with one of our Customer Service Representatives by calling 800-475-1890. It has always been a RL practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase
From time to time we work with a trusted partner to display ads to our site prospects, on our behalf, across the Internet. They collect non-personally identifiable information about your visits to rainbowlight.com. The anonymous information is collected through the use of a pixel tag or third party cookie and may send their own cookies to the visitors’ cookie file.” , which is industry standard technology used by most major websites. Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to www.rainbowlight.com are not covered by this privacy statement. You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you are online. If you post personal information of any kind online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your Personal Information, RL cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
To better serve our valued customers, we have recently updated our web site to include the latest on-line security features to keep your personal information safe.
Please reset your password: